Frequently Asked Questions

Everything you need to know about shopping with APEX Designs.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Are your materials sustainably sourced?

At APEX Designs, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.